Once your order has been successfully placed, we’ll send you an order confirmation email with your order details. 

If your order has not been received after 5 working days, please email support@nanosingaporeshop.com or WhatsApp +65 31298640 so that our fulfilment team can assist you. (Mon-Fri, 10am to 7pm)

Do check your spam folder and white list support@nanosingaporeshop.com if you do not receive a reply within 1-2 working days.

Pre-Order

The estimated shipping date for pre-order products can be found in your order confirmation email and invoice. This date is an estimate of when your order will be back in stock and shipped to you. Once your order arrives at our warehouse, our team will work to dispatch it as soon as possible. You’ll then receive a shipping email with tracking details.